Digital Delivery Policy
Last updated: December 2025
1. Nature of Our Services
Green Tape Company provides Innovation Labs, which are in-person workshop sessions. Our digital delivery relates to booking confirmations and related communications, not the delivery of digital products.
2. Booking Confirmations
When you book a session, you will receive:
- Instant on-screen confirmation
- Email confirmation with session details
- Calendar invitation (.ics file) for easy scheduling
- Reminder emails before your session
3. Email Delivery
All transactional emails are sent from noreply@mail.greentapecompany.com. If you do not receive expected emails:
- Check your spam or junk folder
- Add our email address to your contacts
- Verify your email address in account settings
- Contact support if issues persist
4. Session Materials
Physical materials (workbooks, reference guides) are provided at the in-person session. Any digital follow-up resources will be emailed to participants after the session concludes.
5. Account Access
Your Green Tape Company account provides instant access to:
- Your labs and booking records
- Upcoming and past bookings
- Session details and location information
- Account settings and preferences
6. Technical Requirements
To access our website and dashboard, you need a modern web browser (Chrome, Firefox, Safari, or Edge) with JavaScript enabled. We recommend keeping your browser updated for the best experience.
7. Support
For questions about digital delivery or account access, contact us at hello@greentapecompany.com